If you’ve watched one or many episodes of CNBC’s 'The Profit' you’ll have undoubtedly heard the show’s star host, Marcus Lemonis, talk about the “Three P’s” of success: People, Processes & Product. A self-made multi-billionaire serial entrepreneur, Marcus has single-handedly brought the long heralded corporate lingo of ‘Business Process’ to the main stream.
Unfortunately, many property managers still erroneously think that documenting business processes and procedures for their business is a waste of time and see little value in the time/effort it would take to create them.
So I wanted to take the opportunity to share why, from personal experience, I believe PM’s who invest the time and effort in process creation and documentation are planting the seeds their own success.